2021/03/06

Bots and Automation Are Coming for White-Collar Workers

“Executives generally spin these bots as being good for everyone, ‘streamlining operations’ while ‘liberating workers’ from mundane and repetitive tasks. But they are also liberating plenty of people from their jobs.”
– Technology journalist Kevin Roose, on how bots and automation are deskilling (once irreplaceable) white-collar workers
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