2022/07/15

Researchers Argue Platform Capitalism Subjects Global South Workers to Heightened “Algorithmic Insecurity”

“Among the drivers’ complaints were the obscure way in which their accounts were blocked and the inequitable way in which fees earned by drivers were unilaterally decided and implemented by Uber.”
– University of Witwatersrand researchers Hannah J. Dawson & Ruth Castel-Branco, on the conditions causing a December 2020 Johannesburg protest—Uber drivers disabled the app and refused new rides. Platform capitalism “threatens to extend informality into new sectors through ‘algorithmic insecurity,’” in the Global South in particular, the duo argue.
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